Our privacy promise
Truename is for people who often have good reasons to be careful about who knows what. So we’re designing it to need as little about you as possible. This is our promise in plain words. A full privacy policy will be added after legal review.
1. You don’t need to give us your real name
You won’t need an account with your legal name to use Truename. Any name you type in the app stays on your device.
2. Your information stays on your device
The checklist builder and letter templates on this website run entirely in your browser. What you type isn’t sent to us or anyone else.
The checklist builder has an optional “Remember my answers on this device” switch. It’s off by default. If you turn it on, your three answers are saved in your browser’s local storage on that device only. Turning it off, or pressing Clear, deletes them. The letter templates never save anything.
In the app, your checklist, reminders, notes and voice practice recordings are designed to be stored on your phone, not on our servers.
3. We never infer or reveal your gender
We won’t ask for your gender, try to work it out from what you do, or share it with anyone. What you choose to record is yours.
4. No tracking, no ads, no selling data
No analytics tools, no advertising trackers, no social media pixels and no data brokers. This website doesn’t set cookies or use tracking.
Our hosting provider. The site is hosted by Cloudflare. Like any web host, Cloudflare handles your IP address and basic technical details of each request to deliver the site and protect it from attacks, under Cloudflare’s privacy policy. If Cloudflare needs to check that a visitor is human, it may set its own security cookie. We’ve turned off Cloudflare’s network error reporting, so your browser isn’t asked to send connection error reports.
5. Our updates list
Sign-ups for our updates list aren’t open yet. This website doesn’t collect email addresses or any other details from you at the moment. Before sign-ups open, we’ll update this section to explain exactly what we’d collect, why, where it would be kept and how to delete it.
6. Discreet by default
We’re planning options like a neutral app name and icon, and notifications that don’t show details on your lock screen, so the app is safer to have on a shared or checked phone.
7. We’ll tell you if anything changes
If we ever change how Truename handles information, we’ll say so clearly, in plain words, before it happens.
This page is a statement of intent. It will be reviewed against the Australian Privacy Principles and the Spam Act 2003. Contact: hello@truename.com.au.